Category Archives: #thursdaythoughts
In our automated, tech, and email driven workplace, it’s hard to think that business is about people. But consider these thoughts:
- You don’t conduct business (B2B or B2C) with companies, but with people you trust.
- The very first business exchanges centuries ago, before technology and systems, revolved around people first.
- In every transaction, there is at least two people that are affected.
- In your efforts to move up and become wealthy, there are people that share in your success and depend on you to help them succeed as well.
- Acquiring the world means nothing if people are not there to support you. Acquiring people to support you means everything even if you do not have the world at your disposal.
- Don’t lose who you are as a person for things that are temporary.
- Every industry has one common denominator – people. The systems, business models, technologies, and products or services differ company to company.
- Profits are temporary. People are permanent.
If we kept in mind that every action we conduct in our business has the opportunity to impact other people – for good or for ill – we could make a positive and transformative impact in our sphere of influence. So keep in mind
Business Is People
The power of the spoken word is immense.
It has the ability to inspire, motivate and lead others to an amazing effect. It also has the ability to humiliate destroy and the more allies a person is value and self-worth.
Words can build up or tear down, the choice is yours.
Because most of our communication – whether it is spoken, transcribed or digital – we need to be cognizant of its impact on other people. It’s easy to point fingers at other people‘s words but it needs to start with each of us individually and how we can edify (or detract from) another person’s value.
Be mindful of our words that criticize, embellish, are colorful and unprofessional, that are used to elevate yourself above someone else. We may do this under the guise of telling it straight but in reality it can cause divisiveness, disengagement and loss of credible influence.
While we all want to be honest in our communication, great leaders and great people know how to balance the any conversation with an overwhelming desire to use words that build, restore, inspire, encourage and create a positive impact on those they are intended, and not intended, for.
Use your words wisely.
Last week Square CFO Sarah Friar announced she was departing to take the helm as CEO of Nextdoor.
In response, Jack Dorsey, CEO of Square (and Twitter) sent her a series of encouraging texts to prepare Friar for the challenges – and success – he believes she’ll have in the role.
What was most enlightening was the encouragement Dorsey gave Friar. Not in the three points of wisdom, but in the preface for the message:
“In considering what you’re about to take on, I believe it’s best to highlight some challenges you’ll likely face. I have no doubt you’ll be able to overcome all,”
Leaders, do we celebrate and encourage others new endeavors, even when that means departure from your team to pursue their own goals?
Dorsey took the time to show humility and an opportunity to build Friar up for her big moment.
Great leaders instill hope and encourage others at all times.
Let’s adopt the same behavior as a go forward mindset today.