Category Archives: #thursdaythoughts
Have you every had to reiterate an email, voice mail, or even a text in order to convey what you stated in the original message?
It seems that more and more people do not take time to read or understand what we send them.
Which means we have to spend more time going over the message again.
And to make matters worse, we may tend to quote what we wrote before, which makes us sound petty or angry. Or feeling like a jerk.
It seems people don’t read emails past 1st line much anymore. Just like they don’t go through a Google search past the first page (if they scroll down the first search page).
If we each took time to understand the message and the context of what we receive, we could save so much wasted time, and avoid extra frustration.
Take time for context. Read to understand.
Careful reading – and thinking – about what was communicated to us will help break down those communication barriers we complain about.
In our automated, tech, and email driven workplace, it’s hard to think that business is about people. But consider these thoughts:
- You don’t conduct business (B2B or B2C) with companies, but with people you trust.
- The very first business exchanges centuries ago, before technology and systems, revolved around people first.
- In every transaction, there is at least two people that are affected.
- In your efforts to move up and become wealthy, there are people that share in your success and depend on you to help them succeed as well.
- Acquiring the world means nothing if people are not there to support you. Acquiring people to support you means everything even if you do not have the world at your disposal.
- Don’t lose who you are as a person for things that are temporary.
- Every industry has one common denominator – people. The systems, business models, technologies, and products or services differ company to company.
- Profits are temporary. People are permanent.
If we kept in mind that every action we conduct in our business has the opportunity to impact other people – for good or for ill – we could make a positive and transformative impact in our sphere of influence. So keep in mind
Business Is People
The power of the spoken word is immense.
It has the ability to inspire, motivate and lead others to an amazing effect. It also has the ability to humiliate destroy and the more allies a person is value and self-worth.
Words can build up or tear down, the choice is yours.
Because most of our communication – whether it is spoken, transcribed or digital – we need to be cognizant of its impact on other people. It’s easy to point fingers at other people‘s words but it needs to start with each of us individually and how we can edify (or detract from) another person’s value.
Be mindful of our words that criticize, embellish, are colorful and unprofessional, that are used to elevate yourself above someone else. We may do this under the guise of telling it straight but in reality it can cause divisiveness, disengagement and loss of credible influence.
While we all want to be honest in our communication, great leaders and great people know how to balance the any conversation with an overwhelming desire to use words that build, restore, inspire, encourage and create a positive impact on those they are intended, and not intended, for.
Use your words wisely.