How Keeping Calm Can Create Success In Crisis
If we objectively observe the world around us, it seems everything we once knew may not go back to the old normal after the coronavirus pandemic subsides.
When I talk to businesses, leaders, and even my friends they all feel that their sense of control of they once knew is eroding every day.
With this comes the reactionary behaviors of frustration, anger, despair, and disengagement. When people can’t see things bounce their way, these and other behaviors become enhanced and threaten your culture, morale, and productivity. Not to mention those around them that they do business with.
So what should a leader do, both for their people and within themselves to ensure order, engagement, and ultimate success?
A simple but effective answer is this. Stay Calm. Keep Calm.
Keeping calm is not a “head-in-the-sand” approach to problems. Keeping calm means to show inspired leadership, professionalism, and a high degree of understanding and discernment to override the challenges and not add to them. Carrying on means that everyone has a job to do, and to encourage them that if they stay on task the goal will be accomplished.
Keeping calm ensures that:
- You look at objective ways to resolve issues
- You don’t escalate issues beyond their realistic impact
- You don’t embellish or lie to get a desired outcome
- You seek first to understand all the variables at work
- You set an example for you people on the most effective way to work and address challenges
- You will succeed in the long-term instead of making waves in the here and now
- You enable everyone around you to focus on the solution and growing through the challenge
Keeping calm also means that you remove yourself, your emotions, and your perceived inconveniences out of the equation for the greater good. It means sometimes standing in the face of fear or checking your anger at the door in order to create a positive culture that more effectively impacts a successful outcome for all.
By being calm you lead with fewer emotions, guided by a sharper understanding of the facts. Fear can still be present, but does diminish when calmness governs you.
The sacred cows of how we used to work, sell, run our business and ignore modern technology are gone. What’s left is admittedly uncertain, but the opportunity that awaits the calm leader is the same opportunity that has emerged throughout history as we seek to better our world and our sphere of influence. The outcome is unclear, but it you lead calmly, success and satisfaction will be.
Great leaders keep calm during difficult times. Our world is nor going to be the same again. Great leaders – calm leaders – are in demand as never before. Rise to the challenge and make your leadership solid by keeping calm and carrying on.