7 Reasons To Train With Deliberate Patience
“I told you once, I’m not going to tell you again.”
“We showed him how. I don’t know why he can’t get it.”
“I don’t have time to show you. Just do this-and-this and you’ll be alright.”
What common outcome do all of these excuses for poor training have? Failure.
And it’s not failure on the employees part, it’s failure on the leader’s part to properly train their staff.
If a teaching doctor never had time to train the new intern, would it be the intern’s fault for a misdiagnosis? No, it would be the senior doctor’s failure to take the time to give the intern the necessary tools, time and resources to know their job and succeed at it.
Leadership is defined by the Business Dictionary as:
1. establishing a clear vision,
2. sharing that vision with others so that they will follow willingly,
3. providing the information, knowledge and methods to realize that vision, and
4. coordinating and balancing the conflicting interests of all members and stakeholders.
It’s the third definition that sets up leadership as the ability to train and develop others in the organization.
Training and developing is every leader’s job, without excuse. There is only one reason not to train properly – and it’s an excuse. But there are many reasons to take the time to spend on focused and patient training of your teams.
Here are the reasons why you should train deliberately and patiently:
It’s Your Job. Training is not the onus of the recipient. It is the sole responsibility of the leader whose job it is to recruit and develop high performance people. While it can be delegated, it is always the core definition of being a leader – one who provides direction or guidance. As a leader, you are solely responsible for the resources you give your people for them to prosper in their roles. No other function of a leader is as important as training your people.
No other function of a leader is as important as training your people.
It’s Their Career. One of the consistent reasons people leave their jobs is due to either lack of advancement, failure to be shown how to do their jobs, or boredom. These all can be resolved by having a focus on talent development. Granted, people may leave if you put the time and effort to enhance their skills, That should be a good thing, because not every employee will stay forever in your organization. What your employees become due to your focus on increasing their skills will help their careers and be a boon to your company. And should they take those skills and leave, you’ll do more to impact their lives and industries outside of your own than you can ever imagine. Reginald Jones, the former CEO of General Electric, did just that when he mentored potential CEOs to be his successor upon retirement; Jack Welch became his successor, and five others left GE to become CEOs in their own right due to Reginald’s ability to develop others.
Training Positively Impacts Your Organization. Spend time training your staff, and they will do their jobs better. This makes everyone’s jobs more efficient, productive and easier. If you don’t train them, performance will lag, productivity will stagnate or tank, and you will spend more time putting out fires or managing issues. Training always benefits the organization, it’s just that simple.
Training always benefits the organization, it’s just that simple.
Training Maintains Your Culture. Studies show that training greatly enhances morale and engagement because it increases the following: collaboration, productivity, teamwork and trust. Good culture doesn’t happen by chance, they are the by product of patience and deliberate focus on investing in people. In this day of a competitive job market, a company needs to stand out as THE place to work, and how you develop your people will determine if you can attract top talent that fits and perpetuates your culture.
Training Reveals Your Ability To Lead. Would you have any confidence in a personal trainer who wasn’t able to help people get fit or lose weight? Or a school teacher who wasn’t able to teach math or science? Your opinion of those people in their roles would be quite poor. So would your reputation to lead if you could not, or would not, take time to develop your people. If you don’t feel confident in your ability to train others, then there’s no better time to start than right now. Let others know that you’re learning as well. Many leaders, teachers and trainers will tell you that they learn more than their students because training reinforces the skills they need themselves to teach and to lead.
Training reinforces the skills that leaders themselves need to teach and to lead.
Training Takes Time. No one became great at riding their bicycle the first time the training wheels were taken off. Kid’s just learning to swim are not ready to dive off the deep end of the pool as soon as they feel comfortable in the water. It takes a good deal of preparation to obtain a running pace and stamina to run a 5K race. And a triathlon takes many months and years or hard work just to be able to complete the course without regard to how well one places. Good training requires patience on the leaders behalf. Everyone learns at varying paces, and this requires time and tolerance. And mastery of a skill requires repetition which only comes with the time and allowance a leader gives it.
Training Shows You Care. If anything shows your people that you are there to serve them and put their needs above your own, it’s your devotion to sustained training. Because a good development program is an investment of time and resources, many times your own, you reveal to your employees how authentic a leader you are towards what you value. People that have leaders that develop them are more committed and trusting to those leaders. It’s a trust factor that pays enormous dividends over time.
An organization is only as good as it’s weakest person or team. The ability of those individuals or teams to perform is only as good as the training they’ve been given. And the effective outcome of the training provided is only as good as the framework, time and emphasis that a leader puts into it.
Don’t create excuses or shortchange the development of your people. Making development a priority always reaps benefits when done deliberately with patience.