Leadership LIFT: Check Your Systems
While people are the major resource necessary to accomplish a mission, unless the proper vehicle is utilized your team may find itself stalled out or broken down.
Like an airplane, a vehicle is the means or instrument to get people from one point to another. In the leadership realm, this can take many different forms. Some of the more common ones are:
- Business model
- Core Values
- Product(s) sold
- Service(s) rendered
Within these, a leader must check constantly to ensure that the vehicle’s systems are checked, double-checked, and all is “Go”. If there is a breakdown of systems, then the flight will be grounded, or even crash. A keen leader will ensure that all systems are aligned and congruent with the team’s mission.
Here are some examples to get you thinking about your systems:
- Are all decisions made according to your Core Values? Hiring, training, strategic planning, financial?
- Is your business model supported strongly to ensure success to all who buy into it? Whether employees, franchisees, or customers, is there integrity of the brand to instill confidence and mutual benefit to all?
- Do your products reflect the implied sales pitch your marketing team promotes? Does your team embody the service or product quality you claim to deliver?
- Is your mission clearly communicated to everyone on a consistent, if not daily, basis? Is it backed by the agendas and behaviors of everyone in the leadership team? Do they walk the talk?
- Are you fully promoting the social responsibility and accountability that is put out to the public?
A plane that does not check it’s fuel, hydraulics, instrumentation, and weather charts will not make it to its destination. A team or organization that does not look after it’s internal workings will wind down and come to an abrupt halt.
Leaders will enable their teams to check and fix these systems regularly to ensure smooth sailing.
(image courtesy of http://www.v3instruments.com)